July 2009

Make Sure Your Company Has a Social Media Policy in Place

by Lee Ann Kuster.

Think about it. Today’s employees are on the web in more ways than ever. They’re posting photos to Flickr, sharing information on Facebook, participating in polls, blogging about anything and everything, posting videos to YouTube, voicing their political opinions online and more. People are sharing information, interacting with others and exchanging ideas on a daily basis. They could be talking about your company. Or your customers.

Is Your Company Prepared to "Go Viral" with Video?

by Carey Madsen.

Is Your Company Prepared to "Go Viral" with Video? How often does this phrase come up in your office these days?

4 Ways to Keep a Client Calm in a Crisis

We've all been there: a normal day is interrupted by a frantic call from a client. They're in crisis mode and need your help.
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