February 2009

Will Social Media Gain Wider Acceptance in a Faltering Economy?

by Rob Sears.

You can’t ignore all the talk about the economy these days. With unemployment up, consumer confidence down, and the government struggling to reach a consensus on how to best deal with the crisis, businesses small and large are navigating stormy waters. But despite the dreary forecasts, I'm wondering if there isn't an opportunity in this crisis.

4 Ways to Keep a Client Calm in a Crisis

We've all been there: a normal day is interrupted by a frantic call from a client. They're in crisis mode and need your help.
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